When your order ships from our fulfillment center, you will receive a shipment confirmation email that includes a Royal Mail tracking number. You can track your parcel by visiting Royal Mail.
If you have an account with HourglassCosmetics.co.uk, the Royal Mail tracking number will be updated in My Account after your order ships (domestic orders only).
· Hourglass Cosmetics orders are typically processed within two business days. A business day is considered to be Monday through Friday, excluding holidays. Any orders placed on weekends or holidays will be processed the next available business day.
· Royal Mail Next Day Shipping qualifies on the next working day if ordered before 1 pm.
· For all Northern Ireland and Scotland orders please allow an additional 48 hours for delivery. No deliveries are made on Saturday-Sunday.
· We are unable to ship to Channel Islands or Isle of Man at this time.
· Due to import restrictions imposed by local governments, we do not ship to freight forwarders and hotels.
DPD shipping will be used with Royal Mail restricted items, including Veil Mineral Primer (all sizes), Veil Mineral Eye Primer.