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Hourglass Cosmetics UK
General FAQ
Unlocked Palettes

Articles in this section

Is this Limited Time only?
Can I choose multiples of the same shades?
If I change my mind after I receive the Custom Palette, can I exchange for a Pre-Set Palette?
If a single shade arrives damaged in the Palette, will Hourglass replace the entire Palette or a single pan?

Is this Limited Time only?

Candice Chan

May 24, 2023 16:19 Updated

Yes, the Ambient Lighting Edit Unlocked palettes are only available for a limited time, while supplies last.

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Related articles

If a single shade arrives damaged in the Palette, will Hourglass replace the entire Palette or a single pan?
Can I choose multiples of the same shades?
If I change my mind after I receive the Custom Palette, can I exchange for a Pre-Set Palette?
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